Refund policy

Return & Exchange Policy

At Ella Rain Salon, we take pride in offering high-quality, curated beauty products. If you are not completely satisfied with your purchase, we're here to help.

Returns

Unopened and unused products (with the original seal intact) may be returned for a refund within 30 days of purchase. Items must be in their original condition.

Exchanges

Opened products are not eligible for return; however, they may be eligible for an exchange within 30 days of purchase upon review. Please contact us so we can evaluate your request and find the best solution.

How to Start a Return or Exchange

To initiate a return or exchange, please email us at ellarainsalon@yahoo.com with your order details and reason for the request. Our team will guide you through the next steps.